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About welldana
Log InGENERAL PRIVACY POLICY FOR WELLDANA
When you visit Welldana A/S’ (after ”we/us/ours”) home page, www.welldana.dk, or in another way are in contact with us, we process personal information about you in accordance with the general privacy policy
We are data responsible for your personal information, we process it with care. Our contact information is:
- Welldana A/S
- CVR-nr. 18937190
- Randersvej 6
- 6700 Esbjerg
- E-mail: info@welldana.com
- Phone: +45 75 27 23 33
Below you can find a description of every single activity, information about which personal information that’s processed, the goal with this is that the basis of the process, disclosure, duration of the process and, where it is relevant, information about transfer of personal information to third countries.
2.1. General customer contact and order handling
If you are a contact person to our customer, we process personal information about you, like name, e-mail address and phone number. We process this personal information with the purpose to communicate with our customer, sending our offers, handling orders and settle ordered items. If you are the receiving customer, we also process your personal information like name, e-mail address, phone number and your address if you have ordered items for delivery. This information is also processed with the purpose of communicating with you and for order handling.
The legal basis for processing your personal information in relation to offers, orders and invoicing is data protection regulation art. 6, stk. 1, litra b (contract fulfillment). The legal basis for processing personal information in relation to general customer contact is our legitimate interest in being able to communicate with our customers and provide service, jf. Data protection regulations art. 6, stk. 1, litra f.
In accordance with delivery of orders, disclosure of your personal information, to the delivery company may occur, with this we mean your name and delivery address.
2.2. Seminar
2.2.1 Registration and holding
Registration for seminars is done via e-mail. With your registration, we process all personal information about you, like you name, and e-mail address. Personal information is processed with the purpose to send invitations, administer the participants list and to make you a name tag.
The legal basis for processing your personal information depends on the way we invite you to the seminar. If the seminar is a part of an agreement made by us and you, the process of your personal information will be based on the data protection regulation art. 6, stk. 1, litra b (contract fulfillment). But if we, on the other hand send you an invite via e-mail, the process of your personal information is based on your consent to receive invitations to seminars via e-mail, jf. Data protection regulations art. 6, stk. 1, litra a (consent).
2.2.2 Catering and accommodations
Catering for the seminar, we will register if you have special food preferences. If the catering is combined with a restaurant visit, we will give information about your food preferences to the restaurant
There can be accommodations on a hotel when hosting the seminar. If so, we will give information, as your name, to the hotel.
The legal basis for processing personal information is in our legitimate interest when hosting the seminar, with this making sure of catering and if need be, accommodations for the participants, jf. Data protection regulations art. 6, stk. 1, litra f.
2.2.3 Pictures from the seminar
We take pictures at our seminars. You will be asked, at the seminar, of your consent, so we can use the pictures in future marketing material. The pictures will then be public on our social media like LinkedIn, Facebook, Instagram, and Twitter. The purpose with making the pictures public is marketing, and branding of our seminars and products.
The legal basis for processing of personal information is your consent, jf. Data protection regulations art. 6, stk. 1, litra a.
2.3. Contact with vendors
If you have a contact person at a vendor, we process the personal information about you like name, phone number and e-mail address. We process this personal information with the purpose to administer the ongoing business with our vendors, including making purchases.
The legal basis for processing of personal information is data protection regulations art. 6, stk. 1, litra b (contract fulfillment).
2.4. Debt collection
In case we are forced to hand over a case to debt collectors, and you are our contact person at that customer, to which we are missing payments, we process your personal information as your name, e-mail address and phone number. The information is processed with the purpose of collecting debt.
The legal basis for processing your personal information is in our legitimate interest to collect overdue debt, jf. Data protection regulations art. 6, stk. 1, litra f.
When surrendering a case to the debt collectors, disclosure of your personal information, as your name, e-mail address and phone number, may occur.
2.5. Newsletter
If you have signed up for our newsletter and catalogs, we process your personal information like your name and e-mail address. The purpose with processing your personal information is to submit the newsletter and catalogs, and to market our business and products to you.
The legal basis for processing of personal information is data protection regulations article 6, stk. 1, litra a (consent) and the marketing act § 10, stk. 1 about direct marketing.
You are entitled to withdraw your consent at any time. You can withdraw your consent by pressing the “unsubscribe” button, which you find at the bottom in every newsletter. If you choose to withdraw your consent it does not affect the processing of personal data that has already taken place, prior to the withdrawal of consent.
2.6. Exhibition
When you are in contact with us on an exhibition, we process the personal information about you like your name, e-mail address and phone number. The information is processed with the purpose to brand our business and products, and to contact potential customers or vendors afterwards via mail or phone.
The legal basis for processing personal information is data protection regulations art. 6, stk. 1, litra b (contract fulfillment) in cases, where we at your request, submit an offer for you, after talking to you at the exhibition. In other cases, we specifically obtain your consent to contact you via e-mail with more general inquiries about our product, jf. Data protection regulations art. 6, stk. 1, litra a.
2.7. Company visits
If you are a participant in one of our company visits, to one of our vendors, we process your personal information when arrangement that, Like your name and birthday.
The legal basis for processing your personal information is in our legitimate interest in arranging relevant company visits, jf. Data protection regulations art. 6, stk. 1, litra f.
If we arrange a trip for you, we will disclosure information about you, like your name and birthday, to the airline, or to a hotel or travel guide.
2.8. Campaigns, catalogs, etc.
If ordered, we can make campaigns, catalogs, and digital packages to our customers. In this case, we process personal information about the contact person, at that exact customer, we process name, e-mail address and phone number. Personal information is processed with the purpose to make material to our customers. In this case, the customers information might occur in the made material.
The legal basis for processing the personal information is our legitimate interest to make marketing material to our customers. jf. Data protection regulations art. 6, stk. 1, litra b.
2.9. Use of cookies
Our home page, www.welldana.dk, make use of cookies. You can read more about our use of cookies in our cookie policy, find it here.
We keep your personal information if it is necessary, to meet the purpose with the process, which is stated above. We delete your personal information, when it no longer has a purpose for us to be stored. For use of the assessment, of how long the period of keeping your information should be, we will pay attention to any regulatory obligations for storing, statute of limitations, etc. just like we will assess the period in the light of the process risk.
Information about you, that is treated as part of the general customer – or vendor relation will be processed, if the work relation is active and within a 5-year period after.
In addition, we will also keep your information in compliance with the period as mentioned below:
- Accounting material, including the transaction trace, documents, and other documentation, will be stored in a 5-year span plus the current year, in accordance with the rules of the accounting act.
- Pictures of you will be stored, if, out of a marketing perspective, they are relevant – up to a period of 5 years.
- Information about you, that are kept in the process of submitting to our newsletter, is stored if you are subscribed to the newsletter and will be deleted when you unsubscribe. Documentation for the given consent, will be stored in a 5-year period after unsubscribing according to statute of limitations.
In treating your personal information, we often leave the process to IT-personal, and hosting solutions, as well as providers of solutions for use in sending newsletters etc.
When using MailChimp for sending out newsletters, a transfer of personal information to USA will occur. The transfer is based of Standard Contractual Clauses.
When using Microsoft Office and Azure, there can, according to Microsofts terms, be a limited extent of transfers of personal information to countries outside EU/EØS, in those cases where we are allowed to get support from Microsoft. The transfer is in accordance with, Microsofts standard terms.
- The right to withdraw consent
For the process of personal information that need your consent, you need to be aware, that you, at any time can withdraw your consent. This is done by contacting us, using the contact information at the top.
If you choose to withdraw your consent, it will not affect the lawfulness of our treatment of your personal information, based on your previously given consent, and up to the time of withdraw. If you withdraw consent, it will not be in affect till that time.
According to the data protection regulation and the data protection act, you have rights, when it comes to processing information about you.
Rights to see personal information (right of access), article 15
You have the rights to have insight to the information, we process about you, and also some additional information.
Right to rectification, article 16
You have the right to have incorrect information about you corrected.
Rights to have information deleted, article 17
In some circumstances you have the right to have information about you deleted, before the time of our general deletion occurs.
Rights to limit the process, article 18
You have, in certain cases, the rights to have the process of your personal information limited. If you have the rights to have a limited process , we may, in the future, only process the information – apart from storage, with your consent or for the purpose of legal claims being established, asserted or defended, or to protect a person or important public interests..
Rights to transmit information (data portability), article 20
In certain cases you have the right to receive personal information in a structured, commonly used and machine readable format, and to have this personal information transferred from one data controller to another, without hindrance.
Rights to object, article 21
In cases where the processing of personal data is based on legitimate interest, you have the right to object to our otherwise lawful processing of your personal data.
You can also object to our processing of your personal data for direct marketing.
Complaint to the danish data protection agency
You have the possibility to complain over our process of your personal information, to the Danish data protection agency via www.datatilsynet.dk or Datatilsynet, Carls Jacobsens Vej 35, 2500 Valby, e-mail dt@datatilsynet.dk and phone +45 33 19 32 00.